Terms and conditions

1. Program description

Support Beacon Relief is the dispatch platform for Rancher Navy. Enrolled drivers and haulers receive SMS messages containing job assignments, pickup locations, delivery destinations, load details, scheduling updates, and operational communications from dispatch. This is a closed, operational messaging program — messages are sent only to registered drivers and dispatch personnel.

2. Message frequency

Message frequency varies based on dispatch activity and your assigned routes. You may receive multiple messages per day during active dispatch periods.

3. Message and data rates

Message and data rates may apply. These charges are billed by your mobile carrier and are not controlled by Support Beacon Relief or Rancher Navy. Contact your carrier for details about your messaging plan.

4. Opt-out instructions

You may opt out of SMS messages at any time. To stop receiving messages, reply STOP to any message. You will receive a confirmation and no further messages will be sent.

To re-enroll after opting out, contact dispatch or reply START.

5. Help and support

For help, reply HELP to any message or contact us directly:

6. Eligibility

This messaging program is available only to individuals who are registered as drivers, haulers, or dispatch personnel with Rancher Navy. By participating, you confirm that you are authorized to receive operational dispatch communications on behalf of Rancher Navy.

7. Privacy

Your information is used solely for dispatch operations. We do not share your personal information with third parties for marketing or commercial purposes. For full details, see our Privacy policy.

8. Changes to these terms

We may update these terms from time to time. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.

9. Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.